Sales Solutions

ITC  Sales and Sales Management development process is designed to enable your staff to enhance their sales productivity and ultimately maximise your profits. Training will be tailored to your organisation’s precise needs, and can be used to benefit any individual involved at any stage of the sales process.

This enables experienced sales staff to fine-tune skills whilst participants new to a particular role, gain a comprehensive framework of successful selling and sales management techniques.

A wide range of solutions is offered to address different requirements. These should be regarded as building blocks for an effective training and development programme.

Sales Management

Sales Management covers the action and processes essential for turning company policy into field action. Areas of expertise include:

• Managing People
  • Performance management
  • Leadership
  • Effective coaching
  • Managing change
• Managing Processes
  • Managing the sales process
  • Sales planning and forecasting
• Building and Leading a Team
  • Effective team meetings
  • Effective teamwork
  • Leadership in the field
  • Recruiting for success
• Personal Effectiveness
  • Communication skills
  • Delegation
  • Finance for sales management
  • Negotiating skills
  • Presentation skills
  • Time management

Sales People

These workshops are designed to help sales people develop the most effective selling relationships with your company’s clients. The training will support all the different people involved in the selling process, and help them develop appropriate skills. Areas of expertise include:

• Sales Skills
  • Selling Skills
  • Communication skills in selling
  • Key account management
  • Prospecting
  • Finance for sales people
  • Team selling
  • Telephone prospecting
  • Channel management
• Sales Process Skills
  • Managing the sales process
  • Sales planning and forecasting
• Personal Effectiveness
  • Communication
  • Negotiation skills
  • Positive thinking
  • Presentation skills
  • Time management

Sales Support

Sales support is a critical element of the sales process. Not least, without the right support, the efforts of your field sales team can be undermined and even wasted. Development for the ITC’s Sales Support team is designed to enhance the techniques, processes and customer handling skills required in a technical role. Areas of expertise include:

• Customer Handling Skills
  • Communication skills for sales support
  • Telephone skills in selling
  • Understanding sales
  • Managing the sales process
  • Working with major accounts
• Personal Effectiveness
  • Communication
  • Presentation skills
  • Positive thinking
  • Time management